ppkok | Privacy Policy and How We Protect Your Data

1. Introduction

ppkok (hereinafter referred to as "we", "us", or "ppkok") places the highest importance on your privacy. This Privacy Policy explains what data is collected when you use the ppkok website, mobile app, or other digital platforms, how that data is used, and how it is kept secure.

By using any ppkok service, you are considered to have automatically agreed to this Privacy Policy. Please read it carefully before you start using the platform.

This privacy policy has been prepared in accordance with international data protection standards and the applicable laws of Bangladesh. ppkok handles your information with full transparency at all times.

Our Privacy Policy may be updated from time to time. For any significant changes, we will notify you via your registered email or through a platform notification. We recommend visiting this page periodically to stay informed.

2. What information we collect

ppkok Only collects the information necessary to provide services, maintain security, and meet legal obligations. A detailed breakdown of the information collected is provided below:

Type of information	Description	Reason for collection
Identity information	Name, date of birth, national ID number	For KYC verification and age confirmation
Contact Information	Email, mobile number	For account verification and communication
Financial Information	Mobile banking number, transaction history	For payment processing
Technical information	IP address, browser information, device ID	For security and fraud prevention
Usage Data	Betting history, game logs, session data	To improve our services and ensure responsible gaming
Location information	Country and approximate location	For geo-restriction verification

Ppkok never stores your full bank card number or password. Sensitive financial information is processed directly by the payment gateway and is never stored on ppkok's servers.

3. How your information is used

ppkok Collected data is used for the following purposes:

Account Management: To ensure secure registration, login, and account protection.
Transaction Processing: To process deposit and withdrawal requests quickly and accurately.
Customer Support: To respond to your complaints or inquiries accurately and promptly.
Security: To prevent fraud, hacking, and unauthorized account access.
Legal Compliance: To meet regulatory requirements and complete KYC verification.
Service Improvement: To analyze user experience and improve the platform.
Responsible Gaming: To identify early signs of potential addiction and provide timely support.
Marketing (with consent): To keep you informed about relevant offers and bonuses based on your preferences.

ppkok never sells your data to advertisers or uses it for unnecessary purposes. Every piece of information we collect has a specific reason behind it.

4. Data Sharing Policy

ppkok As a matter of policy, your personal data is never sold or shared with third parties. However, certain information may be shared in the following limited circumstances:

Payment Providers: Required information is shared with bKash, Nagad, and Rocket to complete transactions.
Identity Verification Authority: Limited data may be shared with approved third parties as part of the KYC process.
Legal Authorities: Data may be disclosed in response to a court order or a lawful request from a government authority.
Security Partners: Anonymized data may be shared with specialized firms for cyber fraud prevention.
Business Transfer: In the event of a merger or acquisition, data may be transferred to the new owner — you will be notified in advance.

All third parties working with ppkok are required to comply with our privacy standards. They may only use information for the specified purpose and cannot share it further with any other party.

5. Cookie Usage

ppkok The website uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser. ppkok uses the following types of cookies:

Essential cookies: Login sessions, security tokens. The platform cannot function properly without these.
Functional cookies: To remember your language preference, theme settings, and other personalization choices.
Analytical Cookies: To understand which pages are visited most and where issues arise. All data is anonymized.
Marketing Cookies (Optional): To show you relevant offers with your consent.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain ppkok services. Similar local storage is also used in the ppkok mobile app.

6. Data Security

ppkok Follows the highest industry standards to keep your information secure. The key components of our security framework are:

SSL/TLS Encryption: All communication between your browser and our servers is protected with 256-bit encryption.
Two-Factor Authentication (2FA): OTP verification is required when logging into your account.
Regular security audits: Systems are regularly audited by independent third-party experts.
Data masking: Sensitive data is stored in masked form in the database.
Access Control: ppkok staff may only access information necessary to carry out their specific responsibilities.
Backup & recovery: Regular data backups are maintained to ensure your information is never lost under any circumstances.

In the event of a data breach, ppkok will notify affected users and the relevant authorities within the timeframe required by law.

7. Your Rights

ppkokEvery member registered with has the following rights over their personal information:

Right to Access: You can request to see what information ppkok holds about you at any time.
Right to Rectification: To correct any inaccurate or outdated information, please submit a request to ppkok support.
Right to erasure: In certain circumstances, you may request that your data be deleted.
Right to Restrict Processing: You can request that your information no longer be used for a specific purpose.
Data Portability: You can export your data in a machine-readable format.
Right to object: You can object to your information being used for marketing or profiling purposes.

To exercise any of the rights listed above support@ppkok.betSend us an email or reach us via live chat. ppkok typically responds to such requests within 30 business days.

8. Data Retention Period

ppkok Your data is retained only for as long as necessary. General guidelines are as follows:

Account Information: For the duration of active account use and at least 5 years after closure.
Transaction information: Up to 7 years, as required by financial regulations.
KYC Documents: 5–7 years, as required by law.
Cookies & Session Data: After the session ends, or up to 12 months maximum.
Marketing Preferences: Deleted immediately upon unsubscribing.

Once the designated retention period ends, ppkok automatically deletes or anonymizes your data securely, so you can no longer be identified.

9. Protection of Minors

ppkok Strictly prohibits anyone under 18 from using the platform. To protect minors, ppkok takes the following measures:

Age verification is mandatory at the time of registration.
Date of birth is verified during the KYC process.
Accounts suspected of being used by a minor are suspended immediately.
Ppkok does not knowingly collect or process any information from minors.

If you become aware that a minor has created a ppkok account, please contact us immediately at support@ppkok.bet. We will take prompt action.

Parents are encouraged to use parental control software on their devices and to stay aware of their children's online activity.

10. Policy Updates & Contact

ppkok reserves the right to update this privacy policy as needed. For significant changes:

An advance notice will be sent to your registered email.
A clear notification will be displayed on the platform.
The "Last Updated" date at the top of this page will be changed.

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: support@ppkok.bet
Live Chat: Available on the platform 24/7

Continued use of ppkok after a revised policy takes effect constitutes acceptance of the new policy. If you do not agree to the updated terms, you may request to close your account.

Ppkok's Privacy Policy – Your information is our responsibility

How ppkok protects your privacy